Booking
Booking ahead shortens your wait, but you are also welcome to come without an appointment.
Our booking system is in Japanese only
We use an app called Digisma for online booking. It has no English version, and we are not able to change that.
If you can read some Japanese, or can use your phone's translation feature on the screen, you are welcome to use it. Otherwise, please simply come to the clinic during opening hours.
Coming without an appointment
This is completely acceptable. You may wait longer than patients who booked, and at busy times reception may suggest a later time on the same day. Arriving early in a session usually means a shorter wait.
Booking by telephone
Telephone booking is available, but calls are answered in Japanese only. If you have a Japanese-speaking friend or colleague, they may call on your behalf.
Vaccinations are booked by telephone only, so that we can check your vaccination history first.
Paying
Cash, credit cards (Visa, Mastercard, JCB, American Express, Diners Club and Discover), transport IC cards and other e-money, and QR code payments are all accepted.
Questions before you come?
Please telephone the clinic on 043-486-0200. Calls are answered in Japanese only, so if language is a difficulty, coming to reception in person is often easier — staff will use a translation app with you.
☎ 043-486-0200